Refund Policy
Effective Date: June 25, 2025
At Premier Car World, we are committed to customer satisfaction and transparency. As a trusted car dealership, we aim to make your buying experience smooth and secure. This Refund Policy outlines the terms under which refunds may be issued.
1. Vehicle Purchases
All vehicle sales (new or pre-owned) are considered final once the sale is completed and ownership is transferred. We do not offer refunds on completed purchases except in cases of:
- Proven misrepresentation of vehicle condition or history
- Legal or regulatory issues that prevent completion of the sale
In such rare cases, refund requests will be reviewed on a case-by-case basis and must be supported by valid documentation.
2. Booking Amounts / Advance Payments
If you have paid a booking amount or deposit for a vehicle:
- Fully refundable if the vehicle is unavailable or we are unable to fulfill the order
- Partially or non-refundable if you cancel the booking without sufficient notice, depending on the terms agreed upon at the time of payment
(Please refer to your booking agreement or speak with our sales team for specifics.)
3. Financing & Registration Charges
Third-party charges such as loan processing fees, insurance, and registration are non-refundable, as they are processed through external service providers.
4. Refund Process
If a refund is approved:
- Refunds will be processed using the original payment method
- It may take 7–14 business days for the amount to reflect in your account, depending on your bank or payment gateway
5. Contact for Refunds
To initiate a refund request, please contact us at:
Premier Car World
2, 57A, Park Mansions, Park Street, Kolkata,
West Bengal, 700016
📞 Phone: 9836983691
✉️ Email: info@premiercarworld.store